These booking conditions incorporate the basis upon which bookings are accepted by NRMA Box Office (managed by Showbiz International) and affiliated programs (hereinafter reffered to as 'The Company/s').
1) Bookings are subject to availability. Once confirmed, bookings may not be cancelled, exchanged or refunded except as required by law and as otherwise specified by the seller. If a refund is made, NRMA Box Office may, to the extent permitted by law, retain any fee it has charged. Bookings are confirmed when full payment is received. 2) 'The Company/s' is/are unable to guarantee specific seating locations and therefore cannot accept liability in respect of claims made by customers resulting from venue designation or allocation being perceived as below expectation. Travel agents have no authority to make representations as to the quality or location of seating without our express authority in writing. 3) Prices are subject to change without notice. 4) Information, cast and event dates are subject to change. 'The Company/s' is/are not responsible for any cancellation or rescheduling of events or for changes in the programme or performers. In the case of rescheduling of an event, tickets will be transferred to the new date. No refund can be given if the date of the rescheduled event conflicts with other tickets that have been purchased or can no longer be used due to your travel plans or other commitments. 5) In the case of an event itself being cancelled or postponed you will be refunded the amount paid in full, less the service and handling fees. 6) If an event is cancelled or postponed after it has commenced, ticket holders will not have the right to exchange or receive a refund on tickets. 7) 'The Company/s' event ticket prices include service fees, ticket agency booking fees, promoter's fees where applicable and GST. A handling fee is also charged per booking, this fee is not included within the ticket price. GST does not apply to event tickets purchased for events outside of Australia. 8) 'The Company/s' reserves the right to charge an administration fee if a lost ticket voucher needs to be issued. 9) 'The Company/s' is not responsible for issues arising at the performance relating to venue / performance or the behaviours of other patrons. 10) Hotel descriptions are based on current hotel guides and contractual agreements provided by hotels and suppliers. Any facilities shown as included are subject to change at any time. The standards of accommodation and other services are based on various factors, which are generally accepted as indicative of a certain class, however we do not represent or guarantee the standard, class or fitness for purpose of that accommodation or service. 11) Hotel cancellation fees will apply and are determined on a case by case basis and are subject to agreements betweens The Company/s and the hotel management. In the case of an event being cancelled or re-scheduled the monies paid for the accomodation component of the package is non-refundable.
Tickets, vouchers and booking documents to be sent by Post will be received 10-21 days out from the performance. Tickets, vouchers and booking documents to be collected from the Box Office will be available for collection from 2 hours prior to the performance. If tickets are purchased within 30 days of the performance, tickets will need to be collected at the Show's box office from 2 hours before the start of the performance. Travel Insurance: Where accommodation and/or travel arrangments are included in your booking we strongly recommend that you purchase a comprehensive travel insurance policy.
Responsibility: 'The Company/s' finalises all arrangements upon the express condition that it shall not be liable, apart from non-excludable liability, for any injury, death, damage, loss, accident, delays, generally or irregularity which may be occasioned either by reason of any defect in any venue, vehicle, vessel or aircraft, or through the acts of default of any person engaged in conveying or accommodation of passengers, or in the carrying out of arrangements of tours, events or otherwise in connection herewith. 'The Company/s' has/have utilised information provided by third party companies and all attempts have been made to ensure the accuracy of this information. Alterations and amendments can occur and 'The Company/s' can not be held responsible. 'The Company/s' does/ do not accept any liability of whatever nature for the acts, omissions, or default, whether negligent or otherwise, of companies/persons providing services in connection with your booking pursuant to a contract between them and yourselves and over whom we have no direct and exclusive control. We do not accept liability in contract or in tort (actionable wrong) of any injury, damage, loss, delay, additional expenses or inconvenience caused directly or indirectly by force majeure or other events which are beyond our control or which are not preventable by reasonable diligence on our part including but not limited to war, civil disturbance, fire, floods, unusually severe weather, acts of God, acts of Government or of any other authorities, accidents to or failure of machinery or equipment or industrial action (whether or not involving our employees and even though such action may be settled by acceding to the demands of a labour group). NSW Law of Contract. The contract is governed in all respects by the law of the State of New South Wales and any legal action arising under the Contract shall be litigated only in the appropriate Court having jurisdiction in that state. All prices are subject to change should State or Federal Governments introduce a tax of any kind on our products.